Personal identification information
We may collect personal identification information from Users in different ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form. This will be in connection with other activities, services, features or resources we make available on our Site. Users may be asked for; name, email address, phone number etc. when necessary. We will only collect personal identification information from Users if they willingly submit such information to us. Users can refuse to supply personal dentification information, just that it may restrict them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include; the browser name, the type of computer used and technical information about Users. Means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.
How we use collected information
We may collect and use Users personal information for the following purposes:
To improve customer service
To respond to your customer service requests and support needs effectively.
To personalize user experience
We may use information in the category to understand how our Users as a group use the services and resources provided on our site.
To use your feedback in improving our products and services on our site.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We will not share this information with any outside parties except to the intent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive which will be beneficial to them.
To send periodic emails
We may use the email address to send Users information and updates pertaining to their order. It can also be used to respond to their inquiries, questions, and other requests. When Users subscribe to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any point a User unsubscribes from receiving future emails; we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create a safe environment deemed necessary for Users.
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Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to and from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
By using this Site, you signify your acceptance to this policy. If you are not in agreement with the policy please do not use the site.Your continued use of the enibest site following the posting of changes to this policy will establish your acceptance of those changes.
For questions or clarification please contact us at enibest.com.ng